Virtual holiday party ideas for toasting your team

In many ways, 2020 has been a year unlike any other—and that’s true at work as well. Whether your team is back in the office with safety measures in place or still fully remote and juggling childcare and virtual learning, COVID-19 has put…

Top COVID-19 Challenges: How Customer Experience Leaders Responded

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 PHOTO: UNSPLASH By Dom Nicastro | Nov 12, 2020  Customer experience leaders have faced multiple challenges in the areas of digital, safety and well-being of customers and data and analytics throughout the COVID-19 pandemic, according…