Tag Archive for: CX

New FCC Ruling: A Win Against AI Robocall Scams

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https://www.fcc.gov/document/fcc-makes-ai-generated-voices-robocalls-illegal Why This Matters to Us: The FCC's ruling against AI-generated robocall scams underscores our commitment at Excel Office Services to cybersecurity and protecting…

Protect Your Assets: Cybersecurity Essentials for High-Stakes Environments

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  As your business and portfolio expand, so does your visibility to cybercriminals. In a realm where discretion and trust are paramount, increased assets translate to heightened online risks. However, effectively managing your cybersecurity…

The Future of Cloud Computing Security: Insights and Solutions from Excel Office Services

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In today's digital age, cloud computing is not just an option but a necessity for businesses seeking scalability and flexibility. However, this shift brings forth the challenge of ensuring robust security to protect sensitive data in the…

A Concise Guide to Copier Security

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Understanding the Risks Modern copiers resemble mini-computers, storing every processed document. This convenience, however, poses a data breach risk if not secured properly. Securing Your Copier: Essential Steps …

Xerox to cut 15% of workers in strategy it calls a “reinvention”

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https://www.cbsnews.com/news/xerox-layoffs-15-percent-workers-printers/ EOS Summary: In light of recent news about Xerox's workforce reduction, Excel Office Services stands as a beacon of stability and excellence in customer service.   Why…

US gives federal agencies 48 hours to disconnect flawed Ivanti VPN tech

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https://techcrunch.com/2024/02/01/cisa-federal-agencies-disconnect-ivanti-vpn/ EOS Summary: Why This Matters to Us: The recent directive from CISA concerning the disconnection of Ivanti VPN appliances due to vulnerabilities is a critical…

Cloudflare hacked using auth tokens stolen in Okta attack

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https://www.bleepingcomputer.com/news/security/cloudflare-hacked-using-auth-tokens-stolen-in-okta-attack/ EOS Summary:   Why This Matters to Us: The breach of Cloudflare via stolen authentication tokens from an Okta attack…

The FCC wants to make robocalls that use AI-generated voices illegal

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https://www.engadget.com/the-fcc-wants-to-make-robocalls-that-use-ai-generated-voices-illegal-105628839.html EOS Summary:   Why This Matters to Us: The FCC's recent move to ban AI-generated robocalls is a significant development…

Several Ukrainian state-run bodies report cyber attacks

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https://www.reuters.com/technology/cybersecurity/several-ukrainian-state-run-bodies-report-cyber-attacks-2024-01-25/ Why This Matters to Us: Discuss the pertinence of the Ukrainian cyber attacks to Excel Office Services, particularly…

US disrupts China-backed hacking operation amid warning of threat to American infrastructure

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https://techcrunch.com/2024/01/31/fbi-cisa-volt-typhoon-cyberattack-american-infastructure/ EOS Summary: Why This Matters to Us: Discuss the relevance of robust cybersecurity measures, especially for businesses like Excel Office…