Entries by Hunter Smith
The Power of Self-Healing Systems and Infrastructure
Patrick Duroseau, Contributor Director, CohnReznick, LLP The Power of Self-Healing Systems and Infrastructure 02/04/2015 07:23 pm ET Updated Apr 06, 2015 Self-healing systems are the lifeline of your company. A holistic in-depth understanding of your business, its workflows, processes, and the drivers of revenue are needed to realize the benefits of self-healing systems. The basic premise is […]
What’s The Difference Between A Software Product And A Platform?
Adrian Bridgwater Senior Contributor Forbes Enterprise & Cloud I track enterprise software application development & data management. This article is more than 2 years old. Back at the early dawn of prehistory, we used to reserve our use of the word platform to denote a complete software programming development environment and underlying subsystem with language, […]
Create a CX-First Culture for Executives
Gartner June 7, 2018 Contributor: Jill Beadle Steps security and risk leaders can take now to create a better customer experience for executive business partners. Experiences shape the way we feel and act. This is why Amazon put customer ease above potential customer data risks when it patented its 1-Click purchase feature. And why the Ritz-Carlton […]
From Digitally Distraught to Digitally Determined
IDC September 6, 2018 by Joseph Pucciarelli Leveraging Digital Technology to Transform Your Business France’s largest lighting manufacturer, Keria Luminaires, is well along on its digital transformation journey. “At Keria Luminaires, it has already been a decade since we started integrating digital transformation into our strategic plans,” says Sebastian Hours, the company’s vice-president and general […]
Week in Breach
This week, negligence compromises user data, hackers attack digital points of sale, and SMBs struggle to hire top cybersecurity talent. Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Education & Research Top Employee Count: 501+ Employees United States – Web.com Exploit: Unauthorized database access Web.com: Domain […]
Improve Customer Experience With Artificial Intelligence
Digital Business May 2, 2019 Contributor: Gloria Omale Use these 5 steps to select the best AI solution for getting a faster, real-time understanding of your customers. Better customer experience (CX), which leads to improved customer satisfaction, loyalty and advocacy, is a goal across many organizations. A good understanding of customers is the first step toward an […]
Week in Breach
This week, hackers hijack a shoe company’s email list, patients are upset about healthcare data breaches, and Twitter comes under fire for data misuse. Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Education & Research Top Employee Count: 501+ Employees United States – UAB Medicine Exploit: […]