by SmileBack Apr 16th, 2019 5 MIN READ Articles #CUSTOMERHAPPINESS The customer is always right. We went there. But regardless of whether you subscribe to that old idiom, most people in business agree that what the customer says is usually always valuable in some way, at least. Good, bad or indifferent, customer feedback helps you build […]
NOVEMBER 2, 2019 Experience the BOLD VISION in Manhattan Beach November 2, 2019 9:00am to 3:00pm • Mira Costa High School TEDx is about ideas worth spreading, the concepts that change our community and change the world… Meet 14 presenters with Bold Vision who will surprise, delight, educate, and open our eyes to what lies […]
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it’s to bolster the business, experts say. By Clint Boulton Senior Writer, CIO | SEP 3, 2018 9:32 PM PDT More CIOs are turning to an emerging technology practice […]
Digital trends 2019: Every single stat you need to know about the internet by SIMON KEMP — 8 months ago in CONTRIBUTORS Credit: We Are Social & Hootsuite (edited) We Are Social and Hootsuite’s latest collection of Global Digital reports reveals that internet users are growing by an average of more than one million new users every day, with all […]
IOT AND THE EDGE IDC Sep 25,2019 / By Matt Arcaro Earlier this month, GM announced that it will be adopting Google’s Android Automotive operating system, which included Google’s voice assistance (Google Assistant), embedded navigation (Google Maps), and in-vehicle applications (via the Google Play Store), for all of its vehicle brands beginning in 2021. This landmark deal reinforces […]
This week, hackers make a sport of exploiting online gamers’ data, ransomware prevents patient care, and business leaders lament today’s data landscape. Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Finance & Insurance Top Employee Count: 501+ Employees United States – Zynga Exploit: Unauthorized database access […]
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Daniel NewmanContributor CMO Network Shutterstock What is the one thing that consumers crave over everything else? Is it connection? Is it the ability to work on the go? Or, is it state of the art customer experiences? I believe what they want encompasses all these things, however, their desire lies in the speed in which […]
From pre-mortems to predictive analytics, companies are leveraging technology and new thinking to attract, acquire, and retain customers By Rebekah Iliff Writer, speaker, entrepreneur @rebekahiliff GETTY IMAGES Every few years, a business philosophy or mode of thinking magically makes it to top of minds and headlines. If you’re a startup founder trying to quickly acquire customers, […]
Danny Goodwin January 16, 2019 A new year is a great time to reassess everything you’ve been doing and find ways to improve your social media marketing strategy. Like most digital marketing channels, social media is always evolving. People’s behaviors are changing, as are the technologies and capabilities of social media platforms. So what will […]