Handling, managing, and analyzing business data

We are looking for college grads who are looking to upgrade their personal development plan.

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https://vimeo.com/223738402

Forget the new iPhones: Apple’s best product is now privacy

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Under Tim Cook’s leadership, Apple saw just how critical an issue user privacy would become. Now it’s at least as important a feature as shiny industrial design or a nice camera. Apple CEO Tim Cook waves to the audience during…

What Next? Six Trends for the Print Industry in 2018

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By Louella Fernandes on December 13, 2017 Articles, Artificial Intelligence, Channel, Digital Transformation, Trends Changing customer preferences, increased mobility, tightening regulation and technological change are reshaping…

Everyone Has a Number

Written by Rene Boer on September 6, 2018 LEADERSHIP EMPLOYEES ACCOUNTABILITY Employees perform most of the activities that, if measured, are usually leading indicators of future outcomes. You can’t know how well your business…

Customer Intelligence Platforms Will Spark a CX Renaissance in 2018

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Published on January 10, 2018 David Corrigan CEO of AllSight - Customer Intelligence Platform13 articles 2018 will be the year of the Customer Intelligence Platform.  Organizations ALWAYS talk about being more customer-centric;…

Imran Chaudhri discusses how we can regain control over our devices–and how Apple can do better.

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[Source Images: Apple, VLPA/iStock BY KATHARINE SCHWAB7 MINUTE READ It’s been a decade since the British designer Imran Chaudhri first imagined a user interface that would introduce millions of people to the smartphone. Chaudhri joined…

Customer Experience: Are we measuring the right things?

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Article (PDF Available)  in International Journal of Market Research53(6):115-122 · January 2011 with 4,450 Reads DOI: 10.2501/IJMR-53-6-771-792 Cite this publication Phil Klaus …

7 Ways to Create a Great Customer Experience Strategy

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Posted by Steven MacDonald on 17 July, 2018  Post summary: What is customer experience (CX)? How is CX different from customer service? 7 ways to create a customer experience strategy The Digital Marketing Trends…

TAG! YOU’RE SAFE.

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Why tagging your workforce could save money and lives BETTER DECISIONS IN COMPLEX ENVIRONMENTS When an industrial plant shuts down for routine maintenance, it can be a complex…

The Best Unified Communications blogs on the Web

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Blogs, News, Info and more   Rob Scott During our online searches we have come across some remarkable sites dedicated to telecoms, VoIP, unified communications and much more. Here’s some of the notable ones. (none of these…