Tag Archive for: productivity

Everyone Has a Number

Written by Rene Boer on September 6, 2018 LEADERSHIP EMPLOYEES ACCOUNTABILITY Employees perform most of the activities that, if measured, are usually leading indicators of future outcomes. You can’t know how well your business…

Verizon Stops Data Throttling Firefighters, Apologizes

GETTY IMAGES NOAH BERGER/AFP/GETTY IMAGES "We didn’t live up to our own promise." By David Grossman Aug 24, 2018 Days after data throttling a fire department fighting the largest fire in California…

How We help our Clients Profit with Production.

https://www.youtube.com/watch?v=_aMilzdvZt4

What is an API, In English, Please.

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Artwork by Phillip Blackowl. Spanish translation. Portuguese translation. Petr GazarovFollow Software developer https://github.com/petrgazarov Aug 13, 2016 Before I learned software development, API sounded like a kind of…

Xerox copier tells a story.

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https://www.youtube.com/watch?v=VGZbh7h-yVI&feature=youtu.be

Don’t confuse project outcomes with business outcomes

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By David Cotgreave, star Advisor, CIO | DEC 20, 2016 5:00 AM PT As the new year approaches, here's one resolution that will pay you back big time if you stick with it through 2017. Don't confuse project…

How CIOs transform IT for the digital era

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Picture: Pexels CC0/Thinkstock CIOs are disrupting their IT departments, introducing new operating models to stay ahead of digital changes driving their respective industries. By Clint Boulton Senior Writer, CIO | JUN 1,…

The Hard and Soft ROI of Contact Center Mobility

Posted by Rick McFarland on 2018-05-01 14:05:49 You may have heard that recently CoreDial recently integrated an award-winning suite of feature-rich contact center solutions into its portfolio. If you haven't, check out this press…

Customer Service in the Age of AI

https://youtu.be/pE-V229Pj1Y?list=PLZDyxLlNKRY_Kp5lVARXsEv3Uc3q5xbtl

Your Mobile Strategy Can’t Just Be About Phones

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Steven Moore for HBR Ten years ago, Apple released the first iPhone. This set into motion a cycle of innovation and transformation that has touched nearly every business in the world in some way or another. The size…